Metro by T-Mobile is a store located on Federal Highway in Hobe Sound. Many reviews highlight a specific, very helpful and knowledgeable employee there. This employee is consistently described as going above and beyond, making things very easy for customers, and providing great, friendly service. He assists with tricky situations, new phones, and difficult needs, ensuring customers understand before they leave. The experience is noted as far better than calling corporate or an 800 number, where service can get complicated or less helpful. Customers express strong appreciation for this store servicing their growing area, noting it made their day to have problems resolved so efficiently and courteously.
Juana and Ross, were absolutely fantastic. This has definitely been the best experience I've had at this location. They were transparent in any deals or upgrades, let me decide and didn't push when I said no. It just made my day that much better.
December 2025
I have been to different locations and my experience is always a very pleasant one
November 2022
They have an employee named Princeton and I have nothing but good to say about him
