Metro by T-Mobile at 3334 US Highway 19 offers a wide range of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and knowledgeable staff who provide excellent customer service. Several reviews highlight staff members going above and beyond: one staff member was patient and willing to show customers how to use their phones; another quickly helped with phone cases and screen protectors, even assisting with installation. Customers also praise staff for listening carefully to their needs and offering personalized solutions, such as setting up affordable accounts for international travel or helping with device setup. The store is known for its quick, helpful service and a welcoming atmosphere, making it a great place to find affordable phones and plans. Overall, customers leave satisfied with their experience, noting the staff’s expertise and friendly attitude as key highlights.
Anthony was amazing at this location!! Truly wonderful!! Will definitely be back to this store!!!
August 2026
So thankful for Ruby, she’s the best. I’ve been trying to fix this issue for three months. I walked in and she fixed the issue in 10 minutes so definitely she’s a five star person in there at Metro and I would definitely send people her way.
August 2026
Above and beyond customer service. Resolved two problems within 30 minutes. Switched over existing service to a new reasonably priced replacement phone. Thank You 👍
