Metro by T-Mobile at 3334 US Highway 19 offers a wide range of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and knowledgeable staff who provide excellent customer service. Several reviews highlight staff members going above and beyond: one staff member was patient and willing to show customers how to use their phones; another quickly helped with phone cases and screen protectors, even assisting with installation. Customers also praise staff for listening carefully to their needs and offering personalized solutions, such as setting up affordable accounts for international travel or helping with device setup. The store is known for its quick, helpful service and a welcoming atmosphere, making it a great place to find affordable phones and plans. Overall, customers leave satisfied with their experience, noting the staff’s expertise and friendly attitude as key highlights.
Ruby was a refreshing experience to an often stressful exchange of phones. She addressed every concern with poise and patience. This store is an intelligent option for customers who need fast reliable service.
May 2026
Anthony was amazing and helped switch my phone over to t-mobile an easy process. Even helped put a screen protector on. Above and beyond customer service. Thank you Anthony
May 2026
Courtney and Anthony was a big help with getting me a knew phone and helping me set it up, and Anthony made me and my little one laugh as he was helping me, I'd go back there just because of them
