Homestead Hyundai offers an impressive selection of new and pre-owned cars, crossovers, and SUVs in Homestead. The dealership provides competitive leasing and financing options for Hyundai and Genesis vehicles, making it a trusted choice for customers. Many reviews highlight the great sales experience, particularly noting the excellent customer service provided by sales staff like Shawn and Francisco. Customers appreciated how these salespeople helped them find vehicles that matched their needs and budgets, often securing great deals on leases. However, some reviews indicate issues with follow-up after the sale, particularly regarding the delivery of additional items, such as car keys. Customers reported a lack of responsibility taken by the dealership in resolving these matters. On a positive note, the service department also received praise for being helpful and efficient, ensuring that warranty work was completed in a timely manner. Overall, Homestead Hyundai is well-regarded for its sales experience and customer service, though there are areas for improvement in post-sale communication. The dealership now offers at-home test drives and delivery within a limited area, further enhancing customer convenience.
I always take my car to Hyundai for the mileage service, and they are excellent. They always look for the best way to keep my car in great condition. Last time, they even fixed an issue with the doors under warranty without me asking. Their customer service is outstanding. Highly recommended!
August 2024
We had a great experience finding our new vehicle. Shawn helped us find the perfect vehicle for my family and with the help of Darwin was able to give us a great deal on a new lease. He helped us find something that fit both our needs and our budget. Shawn provided excellent customer service from start to finish.
August 2024
Randy and Luis, excellent job, thank you for helping me with my new car
