-
March 2024 by Enier Perez
Worst ups store I have ever gone to.It is Sunday 3:06 pm . I got here at 2:58pm and they had the door closed. I have a simple QR code box to return . Takes 30 seconds to scan and print receipt . The workers inside had 2 customers. I asked to please let me in that my transaction would take 1 minute. They did not help. They came to the window and said they are closed and that the register was closed. Yet they had 2 customers they were attending.I asked for them to be nice and just let me return what I needed and still they did not care. 30seconds was too much for them. A little curtesy would have gone a long way.Worst store ever , worst customer experience ever.At the end I asked one more time if they can help me even when the last customers walked out the door and they laughed and ignored me.This store employees should get fired !
-
March 2024 by Lisa Lisa
Unfriendly staff!! They look bored. No greeting when they help you.Update: Feb 2024, still staff very unfriendly! If you dont want to work there, then look for another job that doesn't deal with the public!
-
February 2024 by Kaye Fairer
Have been doing business with you for years, excellent customer service
-
February 2024 by Ric7804
Knowledgeable and very courteous personnel.
-
February 2024 by LingDynasty
Excellent customer service. I've been coming to this store for many years. Staff is always friendly and helpful. You can get in and out quickly and get on with your day. I'm glad to see how much the store has grown. Hope to see you in business for many years to come. Thank you for or your diligence.
-
February 2024 by wendy
Your staff is amazing. They are very helpful and polite and quick
-
February 2024 by James Bradley
This location has excellent services.The store manager Liz was outstanding, professional, and very kind
-
February 2024 by Patricia Sanchez
The attention was marvelous!
-
February 2024 by Karina Soto
The service provided was excellent, they have all the materials that I need and they a very attentive
-
February 2024 by Beth Smith
Everybody is cool except for the woman that works there.
-
January 2024 by lorna eusebe
Good service!
-
December 2023 by Monica Starke
I have always had superb service at this UPS store- until today when the manager herself made no effort to help with my Amazon return! I stayed in the line and tried another attendant. His name was Josh and he took a little extra time to help out this senior citizen. You will go very far Josh and I remain so thankful. This store manager was unhelpful, and uncaring and did not apologize when I told her that she had made no effort to help me!! Disappointing. Your employee saved the day! Thank you.
-
October 2023 by Mrs V.
We had an excellent experience here. We came to get a few documents Notarized for a sales agreement initiated in another state. The documents were incorrectly completed on their end but Employee 236314 (sorry we never got his name) went ABOVE and BEYOND to help us! He was kind, patient, knowledgeable and efficient. Once the Notary was complete he helped us select the best option for shipping and even gave us a few tips. There aren't many places you can go anymore where customer service is exceptional. Employees like this should be cherished and valued!This isn't a large facility, so it does get extremely busy. With that said, as a customer, that's our responsibility to take into consideration when planning to come. The employees here do their best to keep the flow moving and have always been very helpful. They have no control over the fees and pricing, so those complaints should be directed to the corporate office. Having been a small business owner for many years, it's frustrating when you work so hard, only to have people complain about things you have no control over. These reviews are designed to show appreciation for someone's hard work, or dissatisfaction for the lack of it. All the other stuff can be mentioned as an fyi, but the rating itself should reflect how the process went... not how much their services cost! Best Wishes.
-
August 2023 by Wanda Sims
Camilo Calvillo was so amazing he was very polite very patient explain the processes and made it and one shop drop it was so convenient for me I will always come and see him again.
-
August 2023 by Oscar Molina
The customer service at this store is amazing! I called over the phone and was given the most clear and precise information on how to get my package ready for delivery! Thanks so much for your help Edgar!