The UPS Store #2521in Homestead offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The store is locally owned and operated, and customers have consistently praised the friendly and welcoming atmosphere. The staff, particularly Adrian and Josh, are described as helpful, cheerful, and committed to providing excellent customer service. The store has grown over the years and is a reliable choice for the community's shipping and business needs. While most reviews are positive, one customer had a disappointing experience with the store manager, but the other staff member, Josh, was able to assist and save the day.
I recently had to visit the store to ship some returns back to Amazon. Amazon had already made the process a bit difficult, so I was not looking forward to having to do this, but a young lady named Kolby was so kind, patient, and helpful and made the process smooth and seamless! Thank you Kolby!! You made my day a whole... read full comment
May 2026
Came here to get some last minute promotional flyers and laminates done the store was super busy and this young lady by the name Of suchi helped me my guys and another customer that was ahead of us customer service was 10/10 attention to detail with what we needed 10/10 and fast
August 2025
Marcela always does a great job....super professional. Thank you! Donna Stella
