Truist is a banking institution that has received mixed reviews from its customers. While some customers have found the bank to be helpful and informative, particularly in assisting with credit score improvement, others have expressed concerns about financial mistakes and potential theft by some of the bank's tellers. The bank's services are generally considered satisfactory, but there is a lack of trust among some customers due to the repeated financial errors and the impression that the bank is trying to cover up these issues. Customers have expressed a desire for the bank to address these concerns and ensure that trustworthy and competent tellers are employed. Overall, the reviews suggest that Truist has room for improvement in terms of customer service and reliability, but the bank's services are still considered useful by some customers.