“Always a convenient spot when I need tools or random home stuff. The store is well organized, easy to navigate, and the staff is actually helpful without being pushy. They usually have what I’m looking for, and checkout is quick. Super reliable place to grab supplies without having to deal with a giant big-box store.”
“Went in this morning at 7:30 a.m. to have a repair done. It was done immediately. With no waiting time. This place is awesome! I'll definitely be returning if I ever have any more issues. Super friendly and great service. Thanks guys. Whiskey Business appreciates you guys. Thank you”
“My wife and I went here to purchase a new lawnmower and was greeted by an associate named Kevin - fantastic gentleman by the way!. After talking with him, we decided to get approved for the lowes credit card to save some money. After the whole process with Kevin, He walked us up to the service desk where Dawn - another fantastic lady, then helped us checkout. For some reason or another, Dawn could not get the temporary card to work. She then had to call the synchrony company for us and had to explain the whole situation. Turns out, it ended up being on lowes asset protection end. She then had to talk to them to figure out what was going on. After an hour of trying to fix this problem. Kevin and Dawn were able to get management involved to get my wife and I on our merry way. We left satisfied and stress free. Kevin and Dawn were exceptional and we have never been more impressed with customer service before until being serviced by those two. They need some recognition and a raise for sure!! I will always go back to this lowes just to be taken care of by them. Kevin and Dawn turned an upside down experience into a satisfactory transaction leaving the store with smiles on our faces. Kevin and Dawn you guys were awesome Im glad we ran into you today when purchasing our lawnmower!!”
“While in Cocoa Beach, we went with friends to this Lowe's to help check out some light fixtures. The selection was very good and impressive. The price points were all over the place, so you can easily pick something modest and budget friendly or something extravagant and expensive. Since we were just looking at options, we did not request the help of any associate, but the store was very well laid out and nicely organized.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.