This Verizon store provides an exceptional in-person wireless experience. The wireless sales consultants are knowledgeable, kind, energetic, and patient. Staff members consistently go above and beyond to help customers, solving problems with professionalism and a great attitude. They take the time to listen, explain everything clearly, and ensure everything is fully taken care of. The service is described as amazing, smooth, and positive, turning potentially stressful situations into positive outcomes. Consultants are attentive and make customers feel comfortable and taken care of, providing personal and thoughtful service that creates a lasting impression. The team is very nice and helpful, often assisting with upgrades, plans, billing issues, and setting up services. Customers report having an amazing experience and leave feeling thankful, with many stating they are now loyal customers thanks to the exceptional care received.
Andrew was professional from start to finish. Good customer service is hard to find but I had a good experience. Thanks again Andrew for representing Verizon!
October 2026
best in-store experience ever! Andrew was excellent in every way! thorough, friendly and extremely knowledgeable! the other employee who was there - also wonderful!
August 2026
Kasey was very helpful and went above and beyond to help me with my phone that was hacked.