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“I got a phone from cricket and they were awesome dd dealt with me and she was kind and patient I had so much questions and she answered them all for me. so far the service with cricket never drops below 4 bars so as well as the in store customer service the actually phone service is superb. So glad I switched. also thanks to Joseph the store manger for assisting DD with some of my more complicated questions i had. Could not recommend enough.”
“Great visit to the store today! Matthew was wonderful when I called in and quickly helped me in the store get the best deal AND the perfect phone number ending in RAIN for my new business venture!! He is a rock star!!!”
“Brandon was the overall best sales rep I have ever had the pleasure of dealing with. He works great under pressure. The system consistently was giving him problems. He had to call the center multiple times and had to give repetitive explanations of what was happening. On Monday 6-15-26 our service took over 4 hrs to complete and lasted past normal business hrs. We had to return to complete the final steps of the service. Brandon was a pleasure the entire time. He was competent, patient, and efficient in his abilities. He deserves a raise. I would not entrust our circumstance that night to any other representative.”
“Dakota was super helpful and trying to fix my phone and then helping me get a new phone after my old phone broke. They are under new management with Dakota and he was such a wonderful and nice person. An absolute pleasure to work with.”
“Austin is fantastic! He replaced my charging port and faulty battery in my phone in a timely manner ? unfortunately after another week the screen went bad and I decided it was time to replace my phone and tablet. He was a great person to deal with. I definitely recommend coming to this store for anyone else that needs assistance!!”
“Heather was awesome helping me & my daughter upgrade our phones, answered all of our questions, took time explaining everything as she transferred files. Thank you so much Heather!❤”
Mobile Phones
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“I was dreading this day due to prior experiences. Christian was so helpful, patient, and clear with his answers to my many questions. He has the patience of a saint and answered all my many questions throughout the whole process. This was the best service, by far, that I've ever had with Verizon. I could go on and on, he was that helpful!”