Advance Auto Parts in Jacksonville, located at 12665 N Main St, provides a range of automotive aftermarket products and free services. Customers appreciate the helpfulness of the staff, with several reviews highlighting positive experiences. Employees like Rannie and Tray are noted for their patience and willingness to assist, going above and beyond to ensure customer satisfaction. Many customers have had successful experiences redeeming warranties and receiving assistance with vehicle issues, such as battery testing and wiper installations. The store also offers a loyalty program, Speed Perks, which allows customers to earn points for discounts. Overall, Advance Auto Parts is recognized for its excellent customer service and reliable auto parts.
Great service young guy helped me as much as possible earlier this am appreciated
February 2026
The counter guy at this store super helpful. I blew a hose on the highway and limped in here. They didn't have the exact part but with a couple tool and some good advice they help me make a replacement. I really like their professional attitude.
December 2025
Ace was very helpful and kind, helped make sure I got everything I needed.
