Advance Auto Parts in Jacksonville, located at 12665 N Main St, provides a range of automotive aftermarket products and free services. Customers appreciate the helpfulness of the staff, with several reviews highlighting positive experiences. Employees like Rannie and Tray are noted for their patience and willingness to assist, going above and beyond to ensure customer satisfaction. Many customers have had successful experiences redeeming warranties and receiving assistance with vehicle issues, such as battery testing and wiper installations. The store also offers a loyalty program, Speed Perks, which allows customers to earn points for discounts. Overall, Advance Auto Parts is recognized for its excellent customer service and reliable auto parts.
The North Main street team is amazing. Stanley was very helpful with programming my new key fob.
April 2026
I had a problem finding an oil filter for my car. I purchase one from Walmart which was incorrect and also ordered another one which is also incorrect. Tara was so helpful, she took the time to find the correct filter. Thank you!
February 2026
Great service young guy helped me as much as possible earlier this am appreciated
