Advance Auto Parts at 8365 103rd St in Jacksonville provides a wide range of automotive products and services. The store offers top brands like FRAM, Carquest, and DieHard® batteries. Customers can take advantage of free services such as battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling. The staff is known for their kindness, knowledge, and helpfulness, with employees like Sharon, Emilee, Josh, and Shannon receiving praise for their professionalism and patience. Many customers appreciate the quick and easy transactions, especially when needing a new battery or assistance after a breakdown. The store also encourages savings through their Speed Perks loyalty program, which offers discounts on store items and gas at participating Shell stations. Overall, the location is recognized for its great customer service, welcoming atmosphere, and willingness to assist customers with their automotive needs.
Emilee is super helpful and really knows how to get what is needed quickly and efficiently. You can tell she actually cares about her customers and always goes the extra mile to come up with the best solution possible. I highly recommend this location. Emilee is the best!
July 2025
It was nice. I was able to go in there and get exactly what I needed. The staff was attentive and helped me make sure I grabbed the right product.
May 2025
Great customer service. Ordered and delivered my alternator.
