Advance Auto Parts, located at 2676 Race Track Rd in Jacksonville, is known for its exceptional customer service and a wide range of automotive aftermarket products. The store offers free services like battery testing, engine code scanning, and wiper installations, making it a convenient choice for customers. Leading brands available include FRAM fluids, Carquest parts, and DieHard® batteries. Customers have praised the kindness and dedication of the staff, particularly highlighting the helpfulness of team members like Chris, Christian, and Mike. One memorable incident involved staff assisting a distressed customer in the parking lot, showcasing their willingness to go above and beyond. Many reviewers have noted the technicians' expertise in diagnosing car issues, with quick and effective problem-solving. The store also offers a loyalty program, Speed Perks, allowing customers to earn points for discounts. With a commitment to excellent service and a supportive environment, Advance Auto Parts stands out as a reliable destination for automotive needs. Customers express their satisfaction and gratitude, often mentioning they will return for future purchases.
A+ service. Christian helped me out! He put the wiper blades on I bought on for me and saved me probably half an hour! 👏
May 2025
Exceptional customer service truly enhances the overall experience. The technician's expertise was evident in their efficient problem-solving. Their quick thinking and adaptability were truly impressive. It's a pleasure to encounter such skilled and helpful individuals. This level of service deserves commendation.
May 2025
They read my check engine light code without any hesitation. Bought new gas cap as that was the possible cause of code. Very nice and professional team members. Will definitely return to their store
