Advance Auto Parts, located at 2676 Race Track Rd in Jacksonville, is known for its exceptional customer service and a wide range of automotive aftermarket products. The store offers free services like battery testing, engine code scanning, and wiper installations, making it a convenient choice for customers. Leading brands available include FRAM fluids, Carquest parts, and DieHard® batteries. Customers have praised the kindness and dedication of the staff, particularly highlighting the helpfulness of team members like Chris, Christian, and Mike. One memorable incident involved staff assisting a distressed customer in the parking lot, showcasing their willingness to go above and beyond. Many reviewers have noted the technicians' expertise in diagnosing car issues, with quick and effective problem-solving. The store also offers a loyalty program, Speed Perks, allowing customers to earn points for discounts. With a commitment to excellent service and a supportive environment, Advance Auto Parts stands out as a reliable destination for automotive needs. Customers express their satisfaction and gratitude, often mentioning they will return for future purchases.
I've visited this Advance Auto Parts store a few times in the last few months and always had a great experience. The staff is always helpful and knowledgable. We were in the store last week and Christian helped us. He was kind and took his time with us. I very much recommend this store and ask for Christian, he's great!
August 2026
Chris was amazing. My AC was blowing lukewarm. He got me through the steps of getting the correct charging kit told me the way to do it. I did it myself in the parking lot and it worked. He is very patient very customer friendly and I would highly recommend going to the store.
August 2026
Came in with a dead battery on my car and had to drive down to south Florida in half an hour, Daxtin Hartt helped me out in a jiffy. He was really on top of everything and knowledgeable on my car. I’d come back again.
