American Eagle & Aerie in Jacksonville offers a welcoming shopping experience, focusing on bras, underwear, activewear, and swimwear. Customers appreciate the soft and comfortable fabrics, along with fun styles, particularly the flirty shorts. The staff consistently receives high praise for their kindness and helpfulness, making shoppers feel safe and comfortable, especially during fittings. Many reviews highlight exceptional customer service, with specific mentions of employees who go above and beyond to assist. However, some customers note that the store has a limited selection of products, sizes, and colors, often requiring them to order items that are not available in-store. Overall, Aerie aims to promote positivity and self-acceptance with its #AerieREAL motto, making it a favorite brand for many.
I really like their strapless, lightly lined strapless bra, white lace bralette, and bandeau. 🛍
January 2025
Joelle working the main cash register tonight I believe that was her name was absolutely amazing and very helpful. I shop at Arie frequently And never had customer service like hers. She deserves a raise 10 out of 10.
September 2024
Really like this store and Aerie in general, but haven’t seen nicer staff than I did this evening. They were so kind and went out of their way to help. Thank you for making the shopping experience even better!!!