AutoZone Auto Parts in Jacksonville, FL, is a well-known retailer offering a wide range of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the store for its excellent customer service and knowledgeable staff. One reviewer shared a quick and efficient battery change experience, highlighting the helpfulness of staff members who knew their products well. Others appreciated the professional and friendly service from team members like Tron, Rayne, and James B, who assisted with battery purchases and provided a positive shopping experience. Although some mention that prices can be a little high, they value the convenience and the availability of answers to their questions. Several customers also noted the staff’s sense of humor and willingness to go beyond expectations, with one mentioning a staff member who helped them get back on the road on a Sunday when other services were closed. However, a negative experience was reported with a supervisor over the phone, but overall, customers describe AutoZone Jacksonville #6835 as a reliable place for automotive needs with helpful and caring employees.
Dont normally take time to provide comments, but had to commend Jeremy for understanding and interpreting my request. Totally professional and courteous; took the time to ensure I was satisfied.
December 2025
I appreciate Maurice he’s the best. He help me out with so much.
December 2025
Mr.ken went above and beyond today for me! Helped me with my lights and adding my steering wheel cover an I couldn't be more grateful for his care! Thanks Ken
