AutoZone Auto Parts in Jacksonville, FL, is a popular retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and friendly staff, especially noting the professional service provided by Felicia, who is known for her knowledgeable assistance and patient approach. Many reviews highlight the store's excellent customer service, with staff taking the time to ensure customers find the right parts and understand their vehicle needs. Customers have experienced positive interactions, whether troubleshooting battery issues or selecting brake parts, and often plan to return for future auto needs. Despite a minor issue at another location, the Jacksonville store’s staff, particularly Felicia, are commended for their helpfulness and dedication to providing quality service without rushing. Overall, AutoZone Jacksonville #5994 is recognized for its knowledgeable staff and customer-focused service, making it a reliable choice for auto parts and repairs.
Terrence Reeves assisted me and was very accommodating to my issue. He was able to assist in rectifying it. Great job!
September 2025
Felicia was so helpful! I came in thinking I had some blown fuses and she helped me learn how to check my fuses and change my fuses!
August 2025
Stopped in to get some windshield wipers and return a pair that was purchased incorrectly from another AutoZone in Baker Counrty. The parts manager at the Dunn Ave store was Phenomenal and he made everything right and installed the new wipers on the vehicle.
