AutoZone Merrill Rd in Jacksonville, FL is a trusted retailer of auto parts, offering a wide selection of new and remanufactured hard parts, maintenance items, and car accessories. The staff is known for their excellent customer service, with employees like Mia, Marvin, Jonathan, and James going above and beyond to assist customers. They are knowledgeable, friendly, and eager to help, often explaining vehicle codes and details to ensure customers understand their needs. Many customers appreciate the professionalism and caring attitude of the staff, noting that they make the shopping experience smooth and efficient. The store is busy, but the employees work hard to get customers in and out quickly while providing thorough assistance. Customers frequently mention the helpfulness of staff in fixing issues and offering valuable product information. Overall, AutoZone Merrill Rd is viewed as a reliable and welcoming place for automotive parts, with staff members who genuinely care about customer satisfaction and go the extra mile to ensure positive experiences.
10 out of 10 in customer service, they scanned my vehicle and in addition to giving me the codes, they went out to the vehicle to explain to me detail by detail what it could be and they did more than their job, thank you Jonathan, good and helpful person, they have one more customer
June 2024
Mia and Cliff was very helpful and nice and help me with everything I needed.. they are two great employees
May 2024
Merril Rd AutoZone is a reliable go-to for all your automotive needs. Knowledgeable staff, wide selection of parts, and convenient location make it a top choice for car enthusiasts and DIYers.
