AutoZone University Blvd W in Jacksonville, FL is a well-known retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and helpful staff, with some praising employees for their professionalism and customer service skills. One customer highlighted an employee named Richard, describing him as knowledgeable and attentive, making their experience highly positive. Another customer shared a story of exceptional support from Steve, who not only helped identify a battery issue but also offered to drive back after his shift to assist with installation, demonstrating genuine care and resourcefulness. Most visits are smooth, with customers noting that the staff is courteous and willing to assist, even if wait times can sometimes be around 10 minutes during busy periods. Prices are considered fair, and many customers find the store reliable for their automotive needs, often visiting once a month or more. Despite occasional delays, the overall experience at AutoZone in Jacksonville is marked by helpful service and a welcoming environment.
I needed a new battery. Brian Jones took care of me, and he's amazing. My car was being kind of a jerk, but he was super patient and helped me fix it all up and get her running. Seriously! Brian is AMAZING!
December 2025
The nice staff were helpful with identifying the right parts for my vehicle.
September 2025
Came in and Julise was so helpful. She immediately came and asked if I needed help, and quickly helped me from start to finish. She was kind, efficient, and so helpful. Thank you Julise!
