AutoZone University Blvd W in Jacksonville, FL is a well-known retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and helpful staff, with some praising employees for their professionalism and customer service skills. One customer highlighted an employee named Richard, describing him as knowledgeable and attentive, making their experience highly positive. Another customer shared a story of exceptional support from Steve, who not only helped identify a battery issue but also offered to drive back after his shift to assist with installation, demonstrating genuine care and resourcefulness. Most visits are smooth, with customers noting that the staff is courteous and willing to assist, even if wait times can sometimes be around 10 minutes during busy periods. Prices are considered fair, and many customers find the store reliable for their automotive needs, often visiting once a month or more. Despite occasional delays, the overall experience at AutoZone in Jacksonville is marked by helpful service and a welcoming environment.
Manoa did a great job, he is bilingual so was easy to explain what was going on, he changed my battery and checked my car in a few minutes. Great service, affordable prices.
May 2026
Absolutely great quick service. Help with a new car battery and installed. The employee was knowledgeable and great personality. Professional.
Thank You K. Noble
May 2026
Biggest life savers. Got a new battery after mine stopped today. Installed it for me, since it was easy to reach. So happy with the service, i didnt catch her name but she wore a gray top. Absolutely wonderful experience.
