AutoZone on W Beaver St in Jacksonville, FL, is a top destination for auto parts, featuring new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the helpful and knowledgeable staff, including team members like Genia and Jeff. Many reviews highlight their willingness to provide assistance, whether it's changing a key fob battery, explaining how to change wiper blades, or diagnosing check engine light issues. Although the store may occasionally be short-staffed, customers appreciate the patience and detailed information offered by the employees. The exceptional customer service, including personal assistance like jump-starting a car, has created a loyal customer base. Overall, AutoZone in Jacksonville is recognized for its reliable service and commitment to helping customers with their automotive needs.
Staff was very helpful with 3 different stops. Store does sometimes seem to be short-staffed, but may have just been an off time.
February 2025
Genia was soooo helpful. Changed AND taught me how to change my own key fob battery. She also gave me a lovely tutorial on how to change my wiper blades. Now I know to never leave the wipers up when you are changing it, unless it is in your hands!! Thank you for knowledge Genia!!
February 2025
Jeff and Gennia are the best they helped me with my truck giving me the information I needed and were patient with me when everyone else's store were too busy to take time to listen thanks you guys
