O'Reilly Auto Parts Store #2054 in Jacksonville, Florida, offers a wide range of auto parts, tools, and accessories, along with valuable store services such as free battery testing, wiper blade and bulb installation, and check engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program with a refundable deposit. Customers consistently praise the friendly and professional staff, describing the store environment as welcoming and family-like. Many reviewers highlight the helpfulness and knowledge of employees, noting exceptional assistance in selecting parts, understanding vehicle needs, and ensuring proper installation. Several customers mention staff members by name, commending their patience, professionalism, and kindness—especially recognizing employees who went above and beyond to help with car repairs, battery issues, and providing guidance on parts. The store's cleanliness and welcoming atmosphere contribute to positive experiences, with customers feeling comfortable and valued, even when they are in a bad mood or facing health challenges. Overall, the store is highly regarded for its excellent customer service, knowledgeable staff, and community-like environment. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a trusted destination for auto repair needs and personalized assistance.
Had a problem with my car and Eddy helped me get it back and running in less than 15 minutes. Would absolutely recommend this location and their great staff!
April 2026
Justice was an expert with helping me! He did an amazing job walking me through what I needed with my car. I’m grateful for his above and beyond customer service!
April 2026
Came in right before closing for Wipers. Alfie helped to install them graciously. She was courteous and professional! Thank you for such great service!
