Best Buy is a popular electronics retailer that consistently provides a positive shopping experience for its customers. The staff is described as professional, knowledgeable, and helpful, guiding customers through the available options to ensure they get the best deal. Customers have had pleasant experiences with specific employees, such as Jon, Lary, and Tanner, who have gone above and beyond to assist them with purchases of products like headphones, TVs, and appliances. However, some customers have raised concerns about changes to Best Buy's loyalty program and credit card fees, which they perceive as potentially deceptive. Despite these issues, the overall sentiment towards Best Buy remains positive, with many customers expressing satisfaction with the store's service and their ability to price match items.
