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September 2022 by Steve Cerimeli
If I could I would give it zero stars!For a company that started life in Jacksonville, I would think that they would be top notch, especially in a town where they started in business in.I have yet to go to one single Burger King in Jacksonville that I would give a single star to.Always a complete cluster bomb, no matter which one I have been to and don't even bother contacting customer service, they're a joke too.Supposedly Burger King is about to reinvest a bunch of money back into their restaurants, let's hope that they start by paying more money to employees who actually do the work so maybe the employees will actually show up to work.
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September 2022 by DeDe Yego
These folks do not mess around,when it comes to good food & service! Placed our order & got our delicious food,pretty quickly. And it was exactly what we wanted.No mistakes or waiting in drive thru forever.Other Burger Kings around JAX,could sure learn from this one.Nice work,folks!
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September 2022 by Kevin Smith
In my opinion this is the best location on the Westside of Jacksonville Florida. Straight up. I usually don't even take the time or devote the brain power to writing reviews. UNLESS, a particular experience somewhere left an impression on me whether it be positive or negative. If you have experienced what the the fast food industry has to offer here on 103rd Street in Jacksonville Florida you know its unbelievably like, alright now where's the camera somebody's got to be pranking me trying to get me to spaz horrible. Im not even going there right now. This is a positive review. If you're on the Westside of Jax Fl and in the mood for Burger King i highly recommend this location. They'll get your order correct, fresh, and fast without an attitude. The employees are laid back and very patient and helpful with a sense of humor tied in. Check em out.
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September 2022 by Nikki Zyduck
Usually great experience and customer service, this time was an order with the app taking my $ and the store not receiving the order which caused confusion and irrational conversations between the workers trying to figure it out .
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September 2022 by Karen Colbert
Dbl cheeseburgers were cold and I had to wait on it in drive-thru. Staff was nice. Disappointed once home.
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August 2022 by Javier Ferrari
They close 12 minutes before the closing time in my face.Owner needs to do something...some day..or maybe he doesn't care either..
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August 2022 by Anna O.
They need to close this one down or just hire a whole new staff. An issue every time I order and every time I come here they closed anyway for whatever reason. I will never go back to this place!
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August 2022 by Janice Keller
This is the worse burger King to g to because they are so slow they always have you waiting for 30to 45 minutes on your food
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July 2022 by kamilah craig
This is the slowest BK in Jacksonville. It has been 37 minutes that I’ve been waiting in the drive thru line and if it wasn’t for them already taking my money, I would have been left. Truly ridiculous
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June 2022 by Richard Rawlins
I've been there several times in the last month . no cars in parking lot just drive thru .and your still waiting 20 to 30 mins to get your food .
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June 2022 by Mike Coulom
I brought the code to the window she told me it wasn't correct and then the man i got it from went back the next day and went right in with it and well got the burger...soo well thats a half of Gallon of gas i have to pay for with no sandwich
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June 2022 by Natasha M.
The speaker wasn't working so we had to drive to the second window to order. The customer service of the woman at the window was just like wow! She just stared at us when we drove up instead of saying "how can I help you?" *** The food was decent. I got an impossible whopper but the fries were a bit over salted. Overall, my experience here was kind of blah. I probably won't be going back.
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May 2022 by D Bell
Was in the drive through line for 15 minutes. 4 cars before me. I give it a 3 only because I understand staff shortages.
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May 2022 by Jason Killjoy
In my opinion this is the best location on the Westside of Jacksonville Florida. Straight up. I usually don't even take the time or devote the brain power to writing reviews. UNLESS, a particular experience somewhere left an impression on me whether it be positive or negative. If you have experienced what the the fast food industry has to offer here on 103rd Street in Jacksonville Florida you know its unbelievably like, alright now where's the camera somebody's got to be pranking me trying to get me to spaz horrible. Im not even going there right now. This is a positive review. If you're on the Westside of Jax Fl and in the mood for Burger King i highly recommend this location. They'll get your order correct, fresh, and fast without an attitude. The employees are laid back and very patient and helpful with a sense of humor tied in. Check em out.
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April 2022 by Kelly Myers Licciardi
No service due to only one employee working. Very disappointing.
