Carisma Auto Trade in Jacksonville is highly regarded for its exceptional customer service and commitment to helping clients find their ideal vehicles. Reviews highlight the professionalism and friendliness of the staff, particularly mentioning team members like Ayman, Egor, Ayerman, Igor, Shawn, and Flo. Customers appreciate the team's willingness to answer questions and guide them through the purchasing process, often expressing gratitude for the support received. The dealership is praised for creating a welcoming atmosphere, with some customers noting the thoughtful touches, such as entertainment for children. Overall, Carisma Auto Trade is recommended for its quality, reliability, and ease of purchase.