Charlotte Russe is a destination for the latest clothing, footwear, and accessory trends located on the second floor of the Avenues mall. It is a frequent stop for many, offering unbeatable pricing and amazing deals, such as shirts for $10. Customers appreciate that they can usually grab a few items and spend less than $40, noting the good quality and that the clothes are comfortable and often soft. The store is recommended for everyone of all sizes and shapes. Lately, the customer service has been better and the staff has done their best to step it up. The team is described as amazing, very helpful, friendly, and on point. Specific staff members are noted for having a great vibe, making customers feel welcomed, and having high-spirited attitudes. They help by directing customers, showing all discounts and sales, and helping pick out the right combinations. This great team and management have truly blown customers away, turning days around and ensuring favorite clothes are kept in stock.
Went in today and Sierra was so kind and helpful! The matching item wasn’t on the floor and she took the time to search the back without me asking. Great customer service
March 2023
Customer service was bland, cashier acted like she did not want to be there.
December 2022
Sieara was such a sweetheart, she made sure you felt welcomed as soon as you walk in, she would have conversations and a very great vibe around her.
