Chase Bank is a trusted financial institution that offers a wide range of banking services, including checking, savings, mobile banking, and more. Customers have consistently praised the exceptional service and professionalism of the bank's staff. One customer had an "absolutely flawless experience" with an employee named Edison, who was highly knowledgeable and went the extra mile to provide investment advice. Another customer was quickly assisted in opening a new account, and the same employee, Edison, was praised for his professionalism and helpfulness in resolving an issue with a locked bank account. The bank's staff is described as "great," "always helpful and polite," and able to provide a "5 star experience." Employees like Kiana and Vanessa have been commended for their patience, care, and for making customers feel like friends rather than just clients. Overall, Chase Bank's commitment to providing excellent customer service and a wide range of financial products has earned it positive reviews from satisfied customers.
Chase is really nice. Sofia Vargas, is really helpful & a great professional. She makes sure that the customers get the right information and eases the process very professionally. Five star review to her & Chase here!!
May 2025
Had an absolutely flawless experience with Edison this morning setting up my business account and business credit card. He was on the ball from start to finish, extremely knowledgeable about everything he was doing and went the extra mile with investment advice. Could not be happier or had a better experience.
July 2024
I went in the office at 4:30 not knowing if they would have time to help me open an account but they seated me right away and I was able to quickly open a new account with them. I was helped by Edison who was incredibly professional and helpful.
