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“Visited for the first time this weekend and I loved it, thankyou for purchasing some items I brought in, the lady working was extremely efficient and clearly let me know what to expect. Great store”
“When I'm looking for a children's boutique in the area, I usually shop at Hobbie Horse or Lemon Twist. However, Willie's had a great selection of unique children's books, toys, and cute outfits for boys. Karen was excellent at helping me select outfits for my sons.”
“We came in here to purchase several items and Chase helped us. He was exceptional with tons of knowledge. We love the jeans, shirts and cologne here. Very high quality. The prices are very reasonable for what you get. I highly recommend this business.”
“I needed a gift for a one-year-old and wanted it to be special. Kelcy was very helpful and suggested a cute outfit. The gift was wrapped with care. I had a wonderful experience. I’ll be back to shop for loads of monogrammed items for my new grand baby.”
“Such a great selection of stuff. I scored great deals on the clearance section to stock up for months out. The additional 30% off was nice. Friendly associates. Clean store. The only thing that bugged me was one of the associates kept asking if I wanted their store card after I declined several times. It came across rather pushy, in my opinion.”
“This was my to go store when need it something extra special for my boy. However it’s a little too far from where I live. Sadly they don’t do online sale.Customer service is great.”
“Beautiful boutique toy store for those looking for high quality toys that are educational as well as fun for that special child, and a gorgeous unique line of fashionable clothes for your baby, toddler, child, grandchild, or gift for a special occasion. The staff are lovely and very helpful.”
“Usually has a good inventory of styles and sizes (including plus). Staff is very friendly. Athleta has one of the best return policies and offers free basic alterations.”
“I was in need at premie coming home outfits for my twin girls at the last minute. I called and she had pulled several options to the side for us. I walked in and told her who I was and she was the most welcoming and sweet woman. I will hands down shop here for my girls special events.”
“Great selection of Carters and OKB children's clothing and shoes in all sizes! Points earned with Carters card. Limited selection of boys 3T sizes. Nice store and very helpful staff.”
“Great staff!! The manager was super sweet and made the experience of returning items easy!! They even recommended other items and went as far as taking clothing off a mannequin for me. I will return just because of the staff!! AWESOME TEAM!!”
“This is a great place to shop if you like high end clothing. The style and varieties of this store is unlike any other, I personally shop here and will always continue to do so.”
“Not impressed with the lack of customer service. The place seems to have only women in mind and not men. Men need clothing also especially shoes.
No bravo.”
“Yessi is the ISSSSHHHHHH!! She had such great customer service and honestly if it wasn't for her I wouldn't have bought but a couple things but I ended up spending over $200. All customer service reps need to go above and beyond like she did. Great leader and give me hope for customer service again. Give that girl a raise!!”
“We ordered last minute cloth for the baby and it came JUST in time as we are flying out abroad. Picked up on the way to the airport. Thank you so much Emily and rest of the team for helping out so diligently.
Always friendly and helpful staff when we visit the store. Clean and organized.”
“I’ve been shopping at Once Upon a Child stores since before 2014 and started visiting the four Jacksonville locations regularly around 2016. Out of them all, this Mandarin location is the one I visit most often when I make the trek from Nocatee to hit Trader Joe’s and Whole Foods. I remember when this store was originally near Trader Joe’s — the new location is a bit farther, but that’s perfectly fine.
Over the years, I believe this location has changed ownership a few times, but it has consistently remained one of my favorites. The prices here are very reasonable, especially on brands like bamboo and Lilly Pulitzer — often much lower than the airport or Orange Park locations, and definitely better than the Kid to Kid store just around the corner.
While I usually sell my higher-end items online, I bring my everyday brands and toys here because the process is easy and fair — and I don’t have to meet strangers in parking lots just to make a few extra dollars. I always make sure my items are freshly laundered, neatly organized in a container (not trash bags), and complete with all parts. I truly believe that kind of presentation makes a difference. If more sellers took a little extra time to prepare their items this way, they might have better experiences and offers too.
I also want to give a special mention to the gentleman who runs the store — he’s incredibly kind and helpful, and has even carried large items to my SUV more than once. It’s that kind of personal touch that keeps me coming back. I try to stop in about once a week when I’m in the area.
My only suggestion for improvement — and this goes for most resale stores, including Kid to Kid — would be to tone down the air fresheners. Strong scents can be overwhelming for those of us who are sensitive to them.
Overall, this location continues to be one of my favorites for both buying and selling children’s items. Always a great experience!”
“Well now I know where to I'll be shopping!! If you would like know what it feels like or just be reminded of how great customer service feels head over to this Dillard's! Upon entering I am always warmly greeted, at each department the specialist are professional helpful and seem genuine. It is refreshing to shop here. My latest excursion was fruitful due to the young lady who was determined to put a smile on my face. She was successful ✨️ I definitely will be back ; D”
“Mrs. Rosalyn at the River City Marketplace is amazing. She is super friendly. My 2.5 year old daughter is usually pretty shy but not with Mrs. Rosalyn. Mrs. Rosalyn took the time to sit at a table with her while my wife shopped. We couldn’t have had a better experience!”
“For some reason it's always a little chaotic in this store. Their prices are good but i always have to do some searching to find something I like. I'm used to the European stores and feel like their selection is better. I also find it weird that you have to purchase a shopping bag if you need one. Really? You have to carry all your stuff out the store in your hands. That's questionable to me. If you want to save the environment get rid of the plastic bags and get yourself some paper bags like many o other stores have.”
“I had a wonderful experience here. I had a lot of shoes from my two year old son and my six year old daughter They purchased a lot of the shoes that I had. And I received money back for it within 2 hours. I will be bringing more shoes. And clothes to them because they were very friendly.”
“The staff there is super nice! I wanted to specifically mention Lisa Pierce in lingerie she helped me pick out Shapeware and figure out my bra size. She was so knowledgeable and super sweet. She made shopping feel like a breeze! I will be back to this location. Also, I wanted to mention Denice that checked me out she told me about the kids activity every second Saturday of the month and was super helpful and sweet!”
“Janice is the absolute best. I went in to her for the first time a couple weeks back and she cut my hair just the way I like it. Went again today and she didn’t disappoint. Absolutely amazing at what she does and gives great hospitality while she’s at it. I’d give 6 stars if I could, everyone needs to book with her!”
“This is just the best OUAC location in Jacksonville. What a selection of perfect, like new, flawless children's clothes! The best place to go back to school shopping. I travel 2 hours from my home every year to shop here and it is so worth it.”
“I had a wonderful shopping experience at the location in The Avenues mall. The young lady named Dayna was very accommodating. She went over and above to help me coordinate and choose clothes for my grandson. She was pleasant, personable and professional. Please make sure she is acknowledged because she deserves recognition. Thank you Dayna! I will be back.”
“Kynley (forgive me if misspelled) is an awesome woman! She went above and beyond her call to duty!! The management is superb!! I will be back to do some more shopping!”
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“I absolutely love Kid to Kid! I use it for all of my daughter’s clothes and dress shoes. Lots of gently used and sometimes even brand new clothing at great prices. They also have a reward program and run sales often. I can’t say enough good things about this place. So so good we have one nearby. It’s great for our family and the environment too. Highly recommend!”