Community First Credit Union is a prominent credit union based in Jacksonville, Florida, serving over 180,000 members across the First Coast region. As a not-for-profit financial institution, Community First offers a full range of banking, loan, mortgage, and investment services for both consumers and businesses. Reviewers consistently praise the exceptional customer service provided by Community First employees. Marshayla was described as having a warm, inviting personality and a "heart of gold" who made the customer feel comfortable and satisfied. Emily at the downtown branch was also noted for her professionalism and responsiveness. Similarly, Princess was commended for her kindness, patience, and technical expertise in assisting a senior customer with mobile banking setup. New members, such as Miriam Walker, highlighted the ease of opening an account and the helpful guidance provided during a financially challenging time. Overall, Community First is regarded as a trusted financial partner offering personalized service and support to its diverse membership across the First Coast.
Tiffany and the staff here at this location are amazing! Whenever you walk into the bank you are greeted and they make it their business to address you by your name. This branch is professional and inviting.
Thank you for all of your help this year!
May 2025
Great customer service from Tiffany. Friendly and professional
May 2025
Excellent customer service. Tiffany at the downtown location is very professional and always welcoming.
