Community First Credit Union is a prominent credit union based in Jacksonville, Florida, serving over 180,000 members across the First Coast region. As a not-for-profit financial institution, Community First offers a full range of banking, loan, mortgage, and investment services for both consumers and businesses. Reviewers consistently praise the exceptional customer service provided by Community First employees. Marshayla was described as having a warm, inviting personality and a "heart of gold" who made the customer feel comfortable and satisfied. Emily at the downtown branch was also noted for her professionalism and responsiveness. Similarly, Princess was commended for her kindness, patience, and technical expertise in assisting a senior customer with mobile banking setup. New members, such as Miriam Walker, highlighted the ease of opening an account and the helpful guidance provided during a financially challenging time. Overall, Community First is regarded as a trusted financial partner offering personalized service and support to its diverse membership across the First Coast.
Princess was awesome!! She helped me get my account set up and she was kind and clear about everything. She made me feel welcomed as a new member and answered all my questions. 10/10 would recommend this branch and Princess specifically!
April 2026
Mrs.Miriam Walker at the Main Street branch has been a wonderful help, As well as staff there. It's a joy to come in and they so wonderfully and courtesy and welcoming .🙏
April 2026
Everything is so easy dealing with Ma Coralyn She's always asking about my best interest. Job Well Done every time.
