Community First Credit Union is a state-chartered credit union based in Jacksonville, Florida, serving anyone who lives or works on the First Coast. As one of the largest credit unions in the state with $2.8 billion in assets and 180,000 members, Community First has 23 locations and over 450 employees. As a not-for-profit, full-service financial institution, Community First offers banking, loans, mortgages, and investments for consumers and businesses across the First Coast. Customers have consistently reported positive experiences with the staff at Community First. Employees like Joyiden, Andy, and Samantha Kaser have been praised for their pleasant, professional, and helpful attitudes, as well as their ability to address customer concerns efficiently. One customer even felt the experience was "divine intervention." Overall, Community First Credit Union is known for providing excellent customer service and a wide range of financial services to its members.
My experience was the absolute best Douglas Jones was amazing very knowledgeable and patient he is a great asset to Community First I am thankful and grateful for the experience I received
May 2026
Been with them for years. Love the people that work here
May 2026
Andy took care of me!! He was vice nice . He went overboard to help me!!