Community First Credit Union, based in Jacksonville, Florida, is a state-chartered credit union serving anyone who lives or works on the First Coast. With $2.7 billion in assets and 171,000 members, it is one of the largest credit unions in Florida, featuring 21 locations and over 400 employees. As a not-for-profit financial institution, Community First offers a range of services including banking, loans, mortgages, and investments for consumers and businesses. Customers consistently praise the friendly and knowledgeable staff, highlighting their exceptional service. Many reviews mention specific representatives, such as Sam and Mariah Troullier, who are recognized for their kindness, professionalism, and dedication to ensuring a pleasant experience. Reviewers appreciate the personal touch and efficient assistance they receive, making them feel welcomed and valued. The overall sentiment is one of satisfaction, with customers noting that the staff goes above and beyond to address their needs, making Community First Credit Union a trusted choice for financial services in the community.
Liz Klein’s knowledge, amiability, and efficacy, reduced the experience of securing a car loan to a surprisingly very pleasant event. Her follow up skills and personable demeanor was impeccable .
April 2024
I want to mention that my banking experience at community First was great. The financial advisor Mariah Troullier was very kind and professional, she answered all my concerns. She was very patient despite that i am not a native american speaker. Best customer service ever. I give her 6 stars
April 2024
I received the best customer service by Mariah Troullier a representative of the bank. She was very helpful, very friendly and very professional.
