Community First Credit Union, based in Jacksonville, Florida, is a state-chartered credit union serving anyone who lives or works on the First Coast. With $2.7 billion in assets and 171,000 members, it is one of the largest credit unions in Florida, featuring 21 locations and over 400 employees. As a not-for-profit financial institution, Community First offers a range of services including banking, loans, mortgages, and investments for consumers and businesses. Customers consistently praise the friendly and knowledgeable staff, highlighting their exceptional service. Many reviews mention specific representatives, such as Sam and Mariah Troullier, who are recognized for their kindness, professionalism, and dedication to ensuring a pleasant experience. Reviewers appreciate the personal touch and efficient assistance they receive, making them feel welcomed and valued. The overall sentiment is one of satisfaction, with customers noting that the staff goes above and beyond to address their needs, making Community First Credit Union a trusted choice for financial services in the community.
Became a member of Community First Credit Union on Gate Pkway, I received Over & Above service from Sam Pedrazoli. I had a few challenges with an insurance check but Sam figured it all out. All the staff are genuinely friendly and professional. I look forward to years of great service.
May 2026
I wanted to say Thanks to Nate Robertson he made it so easy buying a car. Definitely recommend him. I thought it would be a difficult process, but he made it so quick and stress free!
May 2026
Bought a car and Nate Robertson helped me through it. He was so helpful and friendly. Great, stress free banking! Highly recommend him!
