Community First Credit Union of Florida is a large, not-for-profit financial institution serving the First Coast area, including Jacksonville. With $2.7 billion in assets and over 171,000 members, it offers a wide range of banking services, loans, mortgages, and investments for consumers and businesses. The credit union has 21 locations and more than 400 employees, making it easily accessible across Jacksonville and surrounding counties. Members appreciate the friendly and professional staff, often highlighting exceptional customer service from employees like Amanda, Shanna, and Caitlin. Many mention that staff are helpful, patient, and kind, creating a positive experience even during complex transactions. Despite some members traveling farther for service, they value the caring attitude of the team and the convenient locations. Overall, Community First Credit Union is recognized for its excellent service, dedicated staff, and commitment to serving the community with a full range of financial services.
I use them for my business account.Only Financial institution I use. I hate banks anyway, and they have locations all over Jacksonville, and surrounding countys. PERFECT
February 2024
Long time member appreciating Amanda at the Hodges branch. My deposits are a little hard to explain but when I see her smiling face, she already knows! She is why I go to this branch despite the one 1.2 miles from me! Thank you for stellar customer service Amanda:)
February 2024
I just wanted to take a moment to compliment Shanna Coggins on her exceptional work. Her dedication, professionalism, and positive attitude does not go unnoticed. Thank you Shanna for all that you do to make community First credit a place like others and contribute to the team successful.
