Community First Credit Union of Florida is a large, not-for-profit financial institution serving the First Coast area, including Jacksonville. With $2.7 billion in assets and over 171,000 members, it offers a wide range of banking services, loans, mortgages, and investments for consumers and businesses. The credit union has 21 locations and more than 400 employees, making it easily accessible across Jacksonville and surrounding counties. Members appreciate the friendly and professional staff, often highlighting exceptional customer service from employees like Amanda, Shanna, and Caitlin. Many mention that staff are helpful, patient, and kind, creating a positive experience even during complex transactions. Despite some members traveling farther for service, they value the caring attitude of the team and the convenient locations. Overall, Community First Credit Union is recognized for its excellent service, dedicated staff, and commitment to serving the community with a full range of financial services.
Gabriel was great! Friendly and provided great customer service. He spent time educating and helping my teen son and I navigate his new youth account. Well done, Gabriel. I appreciate it.
March 2026
Lorena and all of the staff on Hodges is great. I walk in and I am always met with smiles from all the staff. They are truly family to me. I am so blessed 🙌 😇 🙏 to be with this Comm1st cu. God bless.
February 2026
First rate customer service! The staff helps in making recommendations regarding my funding.
