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August 2025 by Kiki
Peggy took great care of us on move in day! Everything went smoothly!
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August 2024 by Esther LoPiano
The online reservation was easy.
Filling out the application online was terrific, step by step, no confusion.
Going to the office and meeting Toni was a sheer joy. So helpful, friendly and knowledgeable. Got my access code, map to my unit and all the other pertinent details in no time at all.
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August 2024 by Sylvester Meadows
Very good
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August 2024 by Ahmad Mansour
Friendly staff and helpful ! Tony is amazing !
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August 2024 by Marina P
100% positive experience because of the person behind the counter - Nicki. She did an amazing job. She was very friendly, knowledgeable, and always ready to help. Storage is clean and well-maintained.
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August 2024 by Debby McTaggart
Miss Teri was awesome? She had a great personality. She helped us from start to finish!
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August 2024 by selcuk ziftci
Toni has amazing customer service!
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August 2024 by LaShannon Joseph
I've rented here for years with no issues until June. The 1st time I had an issue, for some reason I was not able to enter due to a technical issue. I had an event to set up and i needed to get my ice tables, tents and other items.
Once Tony the new manager was made aware she worked with her DM Stephanie and we were able to get the issue resolved.
I have not experienced any rodents or roaches. The facility is always clean.
Totally satisfied and very appreciative of their diligence in providing resolution.
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June 2024 by Kassandra Walker
The manager was very nice and respectful she always was very helpful
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May 2024 by William Kart
Rats everywhere! Stored everything we have in a 15x25 climate controlled unit for 9 months while our home was being built. When we moved everything out, rats had destroyed nearly half of our belongings. Chewed through boxes, peed and pooped on our fabric furniture, etc. Do not use this facility! We brought it up to the manager and they were unphased by it. These units are not cheap either. Do yourself a favor and go somewhere where your belongings won’t be ruined.
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May 2024 by Et Vaeril
Rat feces and urine on all my brand new stuff. I had some gum in its hard case. This place is nasty and never has carts for inside units. They have a huge rodent problem I literally left almost everything in there. I’m not wiping down all that piss.
The “manager” has no concern when I brought it up to her and another employee on a Saturday. Taking my U-Haul 20% full back and going after them legally
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May 2024 by Jeff Hampton
The prices are sky-high. My unit wasn’t ready for move-in (despite me calling and asking to verify) and their on-call person never called or showed up. I lost 2 hours of moving helper time and had to pay for 2 more hours the next day. They promised to adjust my rent to fix their error and never did. Also there is a pest problem. Many boxes were chewed and droppings everywhere.
For the JAX Baymeadows site - the cure manager is stellar. She is a customer service professional and made my move out simple and stress-free.
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May 2024 by Tim Keeley
Had difficulty backing in but otherwise good location
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May 2024 by Halina Kilburn
Great customer service and excellent facility.
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April 2024 by Lauren Byerley
My stuff was destroyed by rats. Do not store stuff here.
