This Public Storage facility in Jacksonville offers a top notch and very clean storage experience. The staff is consistently described as wonderful, helpful, respectful, and polite, providing great customer service with a smile. Specific employees are highlighted for being kind, friendly, professional, informative, and knowledgeable, often going above and beyond. They are noted for making customers feel their possessions are protected and safe, while being easy to talk to and answering all questions. The process of reserving a perfect space is free with no commitment, and the online eRental option allows customers to skip the counter. The facility offers the same personal attention given for nearly 50 years, resulting in a highly recommended and lovely experience for both new and long-term renters.
Kim was very helpful and had great customer service. Her laugh is so contagious she can cheer you up when your having a bad day!
September 2025
Coleman has wonderful customer service skills- He went above and beyond for me.. He is kind, friendly, professional, and informative. I highly recommend this facility. Great experience.
September 2025
Coleman was great and helped me with sizing of my u it to get the next smaller and saved me money!!
