This Public Storage facility in Jacksonville offers a top notch and very clean storage experience. The staff is consistently described as wonderful, helpful, respectful, and polite, providing great customer service with a smile. Specific employees are highlighted for being kind, friendly, professional, informative, and knowledgeable, often going above and beyond. They are noted for making customers feel their possessions are protected and safe, while being easy to talk to and answering all questions. The process of reserving a perfect space is free with no commitment, and the online eRental option allows customers to skip the counter. The facility offers the same personal attention given for nearly 50 years, resulting in a highly recommended and lovely experience for both new and long-term renters.
This place is the Ritz Carlton. Kim is fantastic. Helped me every step of the way and even listened to my lame jokes. Kim gets a billion stars from me.
June 2026
Kim was great to deal with. Answered all my questions and even had me laughing by the time I left the office. I would recommend coming to rent a space here. Place is very clean
June 2026
Mr Colman is a very nice man and I definitely would recommend you contact him for your storage needs!
