CVS Pharmacy in Jacksonville offers convenient and reliable healthcare services in the neighborhood. The pharmacy is open seven days a week, including nights and weekends, making it easy for customers to access prescriptions and everyday essentials when needed. The staff is consistently described as kind, respectful, and knowledgeable, going above and beyond to assist with prescriptions and resolve issues. One customer appreciated the pharmacist's help during a recent emergency, noting exceptional customer service. Others mentioned improvements, such as increased staffing at the window, which reduced wait times that previously reached up to 30 minutes. Customers value the helpful and patient attitude of the staff, especially compared to previous negative experiences with other pharmacies. Despite busy times, staff continue to greet customers with a smile and work efficiently to get them in and out. They emphasize that delays or issues are not the staff’s fault, and encourage patience and understanding. Overall, CVS Pharmacy in Jacksonville is praised for its helpful staff, good service, and commitment to customer care, making it a trusted place for prescriptions and health needs.
Customer service was very good I really appreciate thank you
May 2026
Love this CVS branch on my side of town. Friendly, courteous, informative staff. Scheduled several vaccine shots. Love the CVS Pharmacy app too. Keeps me updated for refills and vaccine schedules.
March 2026
The young man behind the counter was lovely. The wait time...awful!!!
