CVS in Jacksonville offers a range of services to help customers manage their health easily. The store is open seven days a week, providing prescriptions, COVID-19 and flu tests, vaccinations, and personal care items. Customers can also find toys for pets and healthy snacks. To save time and money, shoppers can join the ExtraCare® program for personalized deals and rewards, shop weekly deals, or order online for free CVS® Pickup or same-day delivery. The store staff is generally professional and empathetic, with some employees going above and beyond to assist customers, such as helping with discounts or fixing self-checkout issues. The Minute Clinic offers convenient online appointment scheduling and quick check-ins, with helpful and kind healthcare providers. However, the pharmacy has some drawbacks, including long wait times even when lines are short and inconvenient hours, closing early and taking a break for lunch. Despite these challenges, many appreciate the friendly staff and the overall effort to make health management easier, aiming to make healthier happen together.
The store itself is fine but the pharmacy is horrible. The wait times are absolutely horrendous (even when lines are short) and the hours are inconvenient. They close early and from 1:30-2 for lunch and 6 or 8pm depending on the day of the week.
February 2024
Very hostile towards customers. They have their system. Bend over. I went through the drive thru, tech handed me 4 bags told her I had 5 prescriptions to pick up. The tech kept missing they had bagged two meds in one bag. A Pharmacist took over and enjoyed chewing me out for not knowing HOW THEY DO BUISNESS ! Now I do.
December 2023
Very friendly and helpful associates who know right away whether or not what I need is available
