CVS, a well-known pharmacy chain, has received mixed reviews from its customers. According to the provided feedback, the business has both exceptional and average experiences to offer. One customer was particularly impressed with an employee named Paul, who went above and beyond to assist them. Paul was described as an excellent person, dedicated to his customers, and always maintaining eye contact when speaking. He went the extra mile to locate the items the customer was looking for, and his positive attitude and exceptional customer service skills were highly praised. Another customer had a similar positive experience with a CVS advocate (P), who offered assistance, combined their bags for convenience, and ensured their independence, despite having limited mobility. The customer appreciated the small gestures that made a big difference. However, not all experiences were equally positive. One customer noted the convenient location and ease of access to the store, while another, who was 9 months pregnant, received kind assistance from employees Mrs. Gracie and Mr. Jeffrey, who helped her walk to the front of the store and reach her vehicle safely. Despite some negative reviews about the pharmacy experience at other locations, this particular CVS store was able to fulfill the customer's medication needs, which was highly appreciated, especially during the challenging COVID-19 pandemic. Overall, the reviews suggest that CVS provides a mixed bag of experiences, with some exceptional customer service and others that could use improvement. The dedication and kindness of individual employees like Paul, the CVS advocate (P), Mrs. Gracie, and Mr. Jeffrey seem to make a significant difference in the customer's experience at CVS.
Pharmacy is always very efficient & rxs are ready when promised
January 2026
I’ve been here a couple of times to print photos, and Paul has been incredibly helpful each time. He’s knowledgeable, patient, and always brings a positive energy that makes the process stress-free. I’ll continue coming here for all my photo needs because of him!
January 2026
The staff friendly and helpful. Meagan kind and patient, and knowledgeable All so polite and customer oriented.
