CVS, a well-known pharmacy chain, has received mixed reviews from its customers. According to the provided feedback, the business has both exceptional and average experiences to offer. One customer was particularly impressed with an employee named Paul, who went above and beyond to assist them. Paul was described as an excellent person, dedicated to his customers, and always maintaining eye contact when speaking. He went the extra mile to locate the items the customer was looking for, and his positive attitude and exceptional customer service skills were highly praised. Another customer had a similar positive experience with a CVS advocate (P), who offered assistance, combined their bags for convenience, and ensured their independence, despite having limited mobility. The customer appreciated the small gestures that made a big difference. However, not all experiences were equally positive. One customer noted the convenient location and ease of access to the store, while another, who was 9 months pregnant, received kind assistance from employees Mrs. Gracie and Mr. Jeffrey, who helped her walk to the front of the store and reach her vehicle safely. Despite some negative reviews about the pharmacy experience at other locations, this particular CVS store was able to fulfill the customer's medication needs, which was highly appreciated, especially during the challenging COVID-19 pandemic. Overall, the reviews suggest that CVS provides a mixed bag of experiences, with some exceptional customer service and others that could use improvement. The dedication and kindness of individual employees like Paul, the CVS advocate (P), Mrs. Gracie, and Mr. Jeffrey seem to make a significant difference in the customer's experience at CVS.
I didn't encounter any problems during my brief visit. I was in and out. There was 2 self checkout lines open and also 2 employees on the register. Very well-kept and organized store
May 2026
We spent a night in Jacksonville, Fla, on our way home from Ft. Lauderdale. We needed to replenish a few items after an 8-day cruise. We were greeted, and easily found everything we needed in stock! The store is very clean, neat and well organized! Thank you!!!
April 2026
Its always a pleasure at this CVS and they always have the best deals on named brand Cereals!
