Extra Space Storage, located at 9239 103rd St in Jacksonville, FL, offers a variety of storage solutions to meet customer needs. With a large selection of storage units, including drive-up and climate-controlled options, customers can expect convenience and ease. The facility features electronic gate access, exceptional security, and ADA compliance, making it accessible for everyone. The helpful staff is known for their professionalism and commitment to customer service. Many reviews highlight the outstanding customer service provided by employees like Danielle and Debbie, who are noted for their friendliness and willingness to assist with inquiries and promotions. Customers appreciate the well-maintained, clean environment and the ability to negotiate rental rates if needed. With features like temperature control and parking spaces, Extra Space Storage is recognized as a reliable option for those in need of storage. Overall, the positive experiences shared by customers reflect the dedication of the staff to ensure a hassle-free storage experience.
I recently called to get I formation about my current unit and new promotions. Danielle was super helpful and friendly. She answered all my questions and returned my call promptly. Thank you so much for your kindness !!!!
January 2026
Danielle was fantastic. The customer service she provided was phenomenal and she was able to give us a lovely discount. Thanks Daniellle!!!
January 2026
Danielle was amazing!! Very patient and knowledgeable about the units and pricing. Would recommend to others!!
