Firestone Complete Auto Care, located at 5998 Normandy Blvd in Jacksonville, FL, has been helping neighbors since 1926 with a wide range of vehicle services, from maintenance to repairs and tire sales. Customers consistently praise the remarkable staff and mechanics for their exceptional customer service and quality work. Many reviews highlight the improved customer service, noting the prompt and efficient handling of services. Specific staff members, including Mark and Jennifer, receive high praise for their attentive and knowledgeable approach, making customers feel valued and understood without any pressure to oversell. The shop is commended for its trustworthy environment, making it a go-to place for reliable auto care. From oil changes to brake inspections, Firestone Complete Auto Care aims to keep vehicles running smoothly, ensuring that residents of Jacksonville can return to the road with confidence. With a solid reputation for quality and service, this location is highly recommended for anyone seeking affordable and tailored auto care solutions.
Great experience. Went in for an oil change with an appointment. Was taken care of right away. Friendly and professional employees. Highly recommend.
February 2025
I had an alignment done, they completely in a timely fashion, oval very satisfied with this visit. I see the difference in your customer service, it has improved very well, compared to other visits and very expedient in getting my service completed. I will return back for my future services.
January 2025
Great Service Manager.Joey was top of the Line.very personable.
