Firestone Complete Auto Care in Jacksonville, FL, has been serving the community since 1926, offering a wide range of vehicle services from maintenance to repairs. Located at 10553 San Jose Blvd, this shop provides tire sales, oil changes, brake inspections, and engine repairs for all makes and models. Many customers appreciate the helpful staff who communicate well and discuss options without pressure. While some have reported high prices for certain services, others have found the overall service to be satisfactory and efficient. Customers have noted the timely service, often completing appointments within an hour, and the convenience of nearby shops for those waiting. Specific team members, like Martin, Eric, and Victor, have received praise for their exceptional customer service, making this location a preferred choice for many. Overall, Firestone Complete Auto Care aims to deliver reliable and affordable auto care tailored to each customer's needs.
They solved my tire issue while I waited BUT unfortunately caused another problem they couldn't correct. So I left with an unresolved issue. They told me to call Acura Monday morning and ask them for a solution.
June 2024
They were very helpful in discussing all my options on tires and worked with me instead of trying to push something on me. They didn’t talk down to me (I am female). They were informative and they communicated well and frequently with me. This might become my new car place.
June 2024
I had an appointment. I was able to check in my car and I got it back within an hour. There are stores nearby in easy walking distance with crosswalks at the traffic lights. The area was safe to walk in.
