Coggin Ford Jacksonville Service Department is a premiere Ford Service Center providing fast, reliable, and affordable services. Customers report great service and are very pleased, with many stating they will return for regular maintenance. Reviews highlight excellent customer service and staff who take excellent care of clients, handle everything with warranty companies, and keep customers in the loop through the entire process. They make every effort to ensure vehicles are checked from head to toe and are in top-notch condition before being returned. While most experiences are positive, with customers feeling they had an awesome car experience where everything went very well, one note mentioned a finance person was perceived as a little snarky and rude in a single interaction. Many customers recommend Coggin Ford 100% and highly recommend specific staff members for service-related needs.
They were very busy when I got there. They got me checked in and on my way quickly. Parts were in stock so I got my truck back later that day.
May 2024
Rob and Jason Williams took excellent care of me with my truck. They handled everything with the warranty company themselves and had me back on the road within a few days.
If you come to Coggin for service related needs make sure you go to Rob and Jason!
May 2024
Rafael Elvira, excellent salesman, speaks Spanish and will help you make the car of your dream yours, do not hesitate to look for it 110% recommended