Goodwill Outlet Store and Warehouse is a local, not-for-profit organization focused on providing employment opportunities through the sale of donated items. While many shoppers appreciate the chance to find great deals on unique items, experiences at the store vary. Some customers report that the staff can be rude or disrespectful, with recent changes in store policy causing frustration. For example, shoppers are now required to cash out and take their items to their car before continuing to shop, leading to a decrease in purchases for some. On a positive note, some visitors enjoy the lively atmosphere, noting that staff members often shout to maintain order and ensure safety, especially during busy times with newly stocked bins. Shoppers have found valuable items at low prices, making it an appealing destination for resellers. However, concerns about slow bin rotations and the quality of merchandise have been raised, with some feeling that the store has declined in recent times. Overall, while there are enjoyable aspects of shopping at Goodwill Outlet Store and Warehouse, customer experiences can vary widely based on staff interactions and store policies.
The absolute worst bins ever! Apparently management steals your cart while you are on the floor shopping! I spent 2 hours carefully selecting my cart of items only to be told that they took my cart & will redistribute to the bins! No wonder so many loyal customers have stopped coming here, finally makes sense
February 2025
Jackie is very rude and disrespectful to customers..she needs to be let go immediately, she threatened to attack me because I asked her to speak to me respectfully like I was speaking to her, she starts screaming and talking about attacking me ,if she would've I would be owning goodwill..totally unprofessional
February 2025
Absolutely. The craziest Goodwill I have ever been to. They make people stand in a line and then will out these big blue carts and then let people pillage through them. The stuff that their bringing out is all trash! Lol It totally looks like it is on its way to the dumpster!
