Goodyear Auto Service on Atlantic Blvd is a full-service tire and automotive repair store that earns high praise for its exceptional and trustworthy customer service. Many customers report positive experiences over many years, becoming regulars who highly recommend the location. The team, including specific staff members, is consistently described as friendly, professional, honest, and knowledgeable. They explain everything clearly, provide clear cost breakdowns, and never push for unnecessary services, ensuring customers never feel overcharged. The staff is noted for being polite, respectful, and going above and beyond, such as finding discounts and ensuring customers are well taken care of from diagnosis to service completion. Scheduling appointments online is easy, and the service includes comprehensive automotive work like oil changes, brake service, tire replacement, and diagnostics. While wait times can be lengthy even with an appointment, the comfortable waiting area with amenities helps. The technicians are experts, reliable, and provide excellent work. Some feedback suggests the building itself could use an upgrade, but this does not detract from the superior service. Customers leave with a clear maintenance plan, feeling confident in the honesty and expertise of the team. The experience is so positive that customers intend to return for all future automotive needs and enthusiastically refer friends, solidifying the shop's reputation for amazing hospitality, reasonable prices, and outstanding, honest service.
Have always gotten excellent service here. Even after they transferred the manager I'd had for years to another store. Also have good sales and specials.
September 2024
Christian is an expert in his field with excellent customer service skills. Knowledgeable, honest, polite and not pushy. While I did not get the vehicle serviced due to the pricing set by Goodyear as a company, I had a great experience getting a diagnosis of the issues and what needed to be replaced.
August 2024
Best customer service I recommend this shop so much this place with their mechanic and front desk super friendly and professional this is a honest review and this shop very welcoming and knows what their doing their very honest and amazing hospitality and good prices please give them business they are worth your time and... read full comment
