Hertz Car Rental - Jacksonville Fidelity Jacksonville HLE

Hertz, Car Rental
Hours: Hertz Car Rental - Jacksonville Fidelity Jacksonville HLE offers customers a selection of vehicles, including luxury cars, SUVs, EVs, vans, and trucks. Many customers report positive experiences at this location, highlighting friendly and respectful service. A staff member named Bru stands out in multiple reviews for her helpfulness and ability to ease stressful situations, transforming potential frustrations into smooth transactions. However, some reviews indicate areas for improvement. Customers noted that the lobby can be small and crowded, particularly during peak hours, which can lead to long wait times. There have also been concerns about vehicle availability for last-minute bookings, with some customers arriving only to find no vehicles available despite having reservations. Additionally, there are mentions of vehicle maintenance issues, such as dents, stains, and low fuel levels upon pickup. While many customers appreciate the cleanliness and quality of the cars, others had mixed experiences with the vehicles they received. Overall, while Hertz Car Rental - Jacksonville Fidelity Jacksonville HLE has a strong customer service reputation, attention to vehicle maintenance and lobby capacity could enhance the rental experience further.

• 0.74 miles

  

  Enterprise Rent-A-Car Car Rental
• 1.2 miles

  

  Budget Car Rental Car Rental, Truck Rental

1. Jacksonville, Florida