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“Very friendly and helpful staff. Walked with my wife to show her where the desk was and gave her a choice of great cars. Very smooth process. I will definitely use them in the future.”
“Update**
April 12, 2024
2 years ago i bought my first Rav4 Hybrid at Alington Toyota. 2 days ago i bought my wife Corolla Hybrid at the same place. Kuya Gil is still consistent on giving the BEST customer satisfaction. Always a smooth transaction, all we had to do was be there and everything was ready. Thanks a lot for assisting us.
March 10, 2022
It was very easy to get the car that i wanted. Our salesperson “Kuya” Gil was easy to talk to. We will recommend this to our friends who are also going to purchase their car. I’ve had mine for a year now and they still give me great services.”
“Always an awesome experience with the professional employees at Sanford airport.......UNTIL RECENTLY!
To whom it may concern:
For two years now.....two years, I have been a loyal Emerald Executive Elite member. I have actually rented from National every day for two years except for my vacations. Due to my loyalty, I accumulated and earned many free days. Having said that, my wife and I planned a 32-day vacation, using my free days. I was told by a National Representative that the maximum number of days was 7, so the only way to do it was to make 4 or 5 different confirmations or contracts. I actually spoke to a supervisor to get all of my confirmation numbers. The first confirmation, 1510321744, was from October 17th through October 24th, for a total charge of taxes of $23.95. My second confirmation, 1510321812, was from October 24th through October 31st, for a total charge of $23.95. My third confirmation, 1510321898, was from October 31st through November 7th, for a total charge of $23.95. My fourth confirmation, 1510321951, was from November 7th through November 14th, for a total charge of $23.95. My fifth confirmation, 1510322006, was from November 14th through November 18th, for a total charge of $14.59. All of these free days (32) shows that only taxes would have to be paid. Again, I talked to a supervisor in order to get all of this paperwork done correctly. The 32 day total would have been $110.39. Due to several circumstances, we had to turn the car in early on Sunday, November 3rd. When checking out, I was told that the total was $580.94. I informed the agent that it was incorrect and that I was using free days, so he directed me to the manager at the window. She (Alexas) told me that I would have to call the National office to get it straightened out. I have since made at least 7 calls, with several hours of conversation, with no help in getting this issue resolved. Everyone......managers, supervisors, etc. continues to tell me that the maximum free days that I could use was 7. On Thursday, October 24th, I received an email telling me that my car was due to be turned in to the Jacksonville airport. I immediately called and informed an agent that I was 500 miles away and there was no way that I could do that Again, October 31st, I received another email stating that I needed to return the car to the Jacksonville airport. I. AGAIN, I informed them that I was 500 miles away. He then extended the rental for the total time, to November18th and said that it would not be a problem, just turn the car in when upon my return.
Let's go back to the top of this, where I started. A SUPERVISOR DID ALL OF THE 5 CONTRACTS FOR A TOTAL OF 32 FREE DAYS. My wife and I are fortunate enough to drive two brand new cars.....I didn't need a rental, except for the fact that I wanted to use my well- earned FREE days that I have accumulated over the past two years, or most of them would expire at the end of this year. Again, after many calls and hours of conversation, no one has been able to resolve this problem. My total should actually be $110.39, based on $3.42 per day of taxes ($23.95 per week), not $580.94.
This is one hell of a way to show appreciation for someone, again, who has rented from National for two solid years. I NEED SOMEONE TO RESOLVE THIS ISSUE. If needed, I have all of the emails of the information and confirmation numbers above. Bottom line is this. I would not have rented a car from National, using my EARNED free days, if I thought that I would be charged for it!!!”
“I had a fantastic experience with Jaylen. He was courteous, professional, and went above and beyond at the Jacksonville Airport to help me find the exact car I was looking for. Excellent customer service from start to finish.”
“Using Enterprise on Atlantic (not Regency location) was a great experience. I had used them for business years ago and actually forgot that location. Will be back to this location when I need another rental!”
“I was shocked at how well they treated me. My first vehicle did have an issue, but they quickly examined and determined there was a nail in tire. They replaced the vehicle quickly and were very easy to deal with. I actually referred a friend to them today! I give them a 10+”
7:30AM - 6PM
7945 Blanding Boulevard, Jacksonville
Car Rental
“Best car-rental experience I've ever had, and I've rented my fair share of cars. What really sets this location apart is the staff. Everyone I interacted with was incredibly respectful, personable, and genuinely helpful. Their customer service was some of the best I've experienced anywhere in a long time. I will absolutely rent from this location again.”
“Me and my partner had an amazing experience with enterprise especially within a time of need they where fair and reasonable honest and caring I would highly recommend 10/10”
7:30AM - 6PM
11034 Atlantic Boulevard, Jacksonville
Car Rental
“Our past and most recent experience with enterprise has been excellent!?👌 Agent's were professional! Prompt! Speedy! Helping to get us the right vehicle for the trip,and competitive cost!! During economic down times! +Up to date vehicles! I STRONGLY!! recommend this agency when you need the best deals in town!! Leroy Sr. & Trixie Johnson of Jacksonville FL 👍💯😎”
7:30AM - 6PM
10340 Atlantic Boulevard, Jacksonville
Car Rental
“You guys are amazing. Customer service is fantastic. I have not had one let down I enjoy doing business with you guys I’ll be a customer forever and I will promote your business. Keep up the awesome work.”
“Prices may be a bit higher than other companies, but you're paying for the transparency of what you're getting as well as customer service! They had a car ready for us within an hour and a half verses other companies that didnt even stick with the appointment made. Always good service”
““Jacob and Matt at the Southside Blvd location in Jacksonville, FL provided outstanding service during both pickup and return. Even though they appeared very busy and short-staffed, they remained calm, friendly, and professional. I was especially grateful for their honesty in returning my Apple AirPods that I left in the car. They both deserve recognition for their excellent service.””
“The staff at the 103rd st location were so helpful and efficient, I was having a bad week, and it helped turn it around. I would recommend Enterprise to my coworkers and friends.”
7:30AM - 5:30PM
8610 Lem Turner Rd, Jacksonville
Car Rental
“Run don't walk to receive the BEST CUSTOMER SERVICE Enterprise Rental Car!! Ms. Shelly the manager was so polite and getting my car was a quick and easy process. Thank you guys so much for being there for me and meeting my needs after my accident!!”
7:30AM - 5PM
11101 Nurseryfields Drive, Jacksonville
Car Rental
“Maci was phenomenal! We recently rented a car with this location while my car was in the shop and she was so great! The car drove wonderfully and when we had to extend the reservation she made it so easy. This will be absolutely be the location I rent from in the future.”
“Kendall was so sweet and helpful! She made everything quick and easy and had such a positive attitude the whole time. She answered all my questions and made sure I understood everything before I left. Customer service like hers is hard to find these days. Thank you, Kendall, for making my experience with Avis so smooth and stress-free!”
7:30AM - 6PM
14451 Whirlwind Ave, Jacksonville
Car Rental
“Very nice small team with high customer focus - good to see that in comparison to the big ones with rather unpersonal processes. No hassle, fair conditions and well arranged!”
“Enterprise employees Steve & RJ were at the top of their game, made sure everything was taken care of, & *that* even tho' they were under pressure at closing time! Wish I could give these two SIX stars!!”
7AM - 10PM
1351 Airport Road, Jacksonville
Car Rental
“Barbara was amazing we are from out of town we booked through Expedia when we got here had a car ready. We were super excited to be here. She helped out with other things that happened while we were on our trip. I don't know what I would do. She was amazing. she walked me through everything me and my brother I just wanna let you guys know. Don't sleep on Barbara. She's an amazing customer service Rec and I will be renting here when I come back.”
“This was the best car rental experience I’ve ever had. Fast, friendly, and caring staff. Sam’s counterpart, his name escapes me unfortunately, was the absolute best. He had no idea how rough my day was. He kept me smiling! I highly recommend them!”
7:30AM - 5:30PM
3 W Duval St, Jacksonville
Car Rental
“My vehicle was ready for pickup when I arrived and the representative was very courteous and happy to explain the different features on the car. The same representative assisted me with the return and the process was just as quick and smooth. I’ll use this location in the future rather than competing with travelers at the airport.”
“Extremely happy with my purchase, I worked with PD on trading in my GMC AT4 for a 2026 4 Runner off road premium! Thanks to PD this purchase went very very smoothly. PD knows his cars!! I went in with many questions after doing my own research, and he knows his 4Runner that’s so refreshing when a sales rep knows and loves the product they’re selling. I’m sooo happy with the interaction I had the whole time with PD. This is the second purchase I’ve made with Arlington and I look forward to many more…”
“I want to recognize Moe for providing outstanding customer service. From the moment I arrived, Moe was professional, courteous, and incredibly helpful. He made the rental process quick, easy, and stress-free, answered all of my questions, and made sure I had everything I needed. His kindness, patience, and attention to detail truly stood out. Because Moe's exceptional service, I had a wonderful experience would gladly rent from this location again. Thank you for going above and beyond!”
“Thank Andrew whom took very good care of me. Quick positive, polite and very knowledgeable service every time I come in to rent a car from budget in Bay Meadows.”
“I recently relocated to Jacksonville and this has become my neighborhood Avis. I’ve had nothing but great experiences each time I’ve come in.
I’ve been renting from Avis for a while and have bounced between Preferred Plus and President’s Club, and the staff here are among the friendliest I’ve encountered. I always enjoy the small talk during pickups and drop-offs, which makes the experience feel more personal.
The location is very convenient, and I’ve often found Avis to have better pricing compared to other rental companies. I’ll definitely continue renting from this location!”
“Had a good experience with Auto Zoom. The service was quick and straightforward, and they handled everything professionally.
Staff were easy to deal with and kept things simple from start to finish. Solid place if you’re looking for reliable auto service”
“I had a great experience at Avis. Kay was nice, friendly, and welcoming. She treated me with kindness and made the whole experience pleasant. I liked the store and especially appreciated Kay’s friendly nature and customer service. Thank you, Kay!”
“Shuttle service was amazing. Rickey, Bryan, and JP deserves a bonus! Grade A service! 🙂❤
Also, my service advisor, Chris was extremely helpful and kind. Give him a bonus as well. 😀”
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“Before I went to this dealership I went to some other call merit autos. I drove 2 hours to visit. The dealership pretty much made it seem like they wouldn’t want to sell me anything without a down payment so I left that dealership to see what GW Trucks was about. And if I haven’t stopped here to see what it was about I would’ve been highly disappointed. I came here with the assistance of Endri Bella and it was the best experience and help I’ve had out of any dealer/dealership. Endri made things smooth and told me straight forward how things would be would no issues. He even provided his personal inputs on thing for my situations and was really helpful. I would recommend this dealership to anyone dispute the fact it’s two hours away from me.”