The Honey Baked Ham Company in Jacksonville offers its signature spiral-sliced ham, turkey breasts, sides, desserts, and box lunches. Many customers praise the good service and pleasant, helpful, and caring staff, noting the process for pickup is efficient. Several reviews specifically highlight the excellent and amazing service as a key reason for their visits, making the experience very pleasant. However, some recent experiences have been disappointing. There were complaints about the ham being burnt, flavorless, tough, and chewy, differing from its normal taste. Another issue involved receiving a shank instead of the ordered ham butt, leading to frustration when paying a high price. Despite these inconsistencies, the business remains a destination for gourmet gifts and meals, where many savor the quality and tradition.
Ordered Ham, Broc, Mashed Pot, Stuffing, Beans, Rolls & Rum Cakes. Ham was (as always) amazing, everything except the beans were great! Beans not so much...
May 2024
Because of covid they no longer let you look at what you are purchasing with that said I prefer a ham butt and always order one. The last two times I ordered got home with a shank. When I'm paying 100.00 I expect to get what I order very disappointed with staff.
January 2024
I hadn’t been to Honeybaked ham in years, but Diamond was so helpful in helping me figure out what it was that I enjoyed so much when I was a kid! I will definitely be a frequent customer! Diamond made it a very pleasant visit!
